Privacy & Security
Updated: November 22, 2021
TYPES OF INFORMATION COLLECTED
Categories of Personal Information Collected
We may collect personal information that you voluntarily provide when you visit one of our website and place an order online, send information via mail, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey. In particular, we have collected the following categories of personal information from consumers within the last three (3) months:
HOW WE COLLECT INFORMATION
Sources of Personal Information
We obtain the categories of personal information listed above from the following categories of sources:
HOW WE USE INFORMATION
Business Purpose & Use of Personal Information
We collect and use the above categories of personal information for the following business or commercial purposes. Specifically, this information was collected and used for the following business purposes in the preceding twelve (12) months:
We share or disclose your personal information with the following categories of parties for the purposes stated in this Policy, which includes disclosing it to our affiliates and non-affiliated third parties, as we deem necessary to carry out those purposes:
COOKIES, ADVERTISING, AND ONLINE TRACKING
We may engage the services of third parties to collect and use anonymous information about your visits and interactions with our websites through technologies such as cookies to personalize advertisements for goods and services.
Some third parties involved in advertising operations may maintain their own proprietary consumer databases that allow them to personally identify or track website visitors. Other third parties have proprietary technologies to determine what additional devices you may use, on which they can display relevant advertisements.
Do Not Track. “Do Not Track” is a privacy preference you can set in your Internet search browser that sends a signal to a website that you do not want the website operator to track certain browsing information about you. However, because our website is not configured to detect Do Not Track signals from a user’s computer, we are unable to respond to Do Not Track requests. We track website users over time and across third-party websites.
SOCIAL NETWORK WIDGETS
Our websites may include social network or other third-party plug-ins and widgets that may provide information to their associated social networks or third parties about your interactions with our web pages that you visit, even if you do not click on or otherwise interact with the plug-in or widget. Information is transmitted from your browser and may include an identifier assigned by the social network or third party; information about your browser type, operating system, device type, and IP address; and the URL of the web page where the plug-in or widget appears. If you use social network tools or visit social networking sites, you should read their privacy disclosures to learn what information they collect, use, and share.
LINKS TO THIRD PARTIES’ SITES
Our websites may link to other sites that we do not control. In addition, you may have visited our websites through a link or a banner advertisement on another site. In such cases, the site you linked from may collect information from people who click on the banner or link. These other sites are governed by their own privacy policies. Be sure to review these privacy policies when visiting such sites to see how they collect and use this information. We are not responsible for the content or privacy practices of such third parties’ sites.
We do not intend for our websites to knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow minors under the age of 13 to disclose their personal information to us through our websites. Our websites are directed to individuals who are 18 years of age and older. If you are a parent or a guardian and believe that we might have any information about your child who is under the age of 13, please contact us (email@example.com)
YOUR CHOICES AND ACCESS REQUESTS
At any time, you can review and modify the information you gave us during your account registration process. Just go to your account page. There, you have the option of looking over the information that you gave us and changing or updating that information if desired.
You may “opt out” from receiving text messages, advertisements, direct mail, and other promotional communications from us by contacting Customer Service. You can do do so by “unsubscribing” once you receive an e-mail from us, or by contacting us directly. Please allow our system to process your request after you have submitted your e-mail address to “unsubscribe.”
If you have any questions about our websites or our privacy and security policies, please contact us (firstname.lastname@example.org).
UPDATES TO THIS POLICY
No system for safeguarding personal or other information is 100% secure, and even though we have taken steps to protect your personal information from being intercepted, accessed, used, or disclosed by unauthorized persons, we cannot entirely eliminate security risks associated with personal information. However, we take a number of steps and implement electronic means to safeguard the security of personal information obtained through the sites. For example, we use SSL (Secure Sockets Layer)—the industry standard in online encryption technology—to ensure that your personal and credit card information remains secure. SSL encryption allows you to shop with confidence, knowing that only you and Sweet Pea Learning have the ability to access your information.
Whenever you access a secure page on our sites, the information you send is immediately encrypted for your protection.
CALIFORNIA PRIVACY RIGHTS
“Shine the Light” Law
California residents who have an established business relationship with Sweet Pea Learning may request a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those third parties.
California Consumer Privacy Act
The CCPA and California Consumer Rights
Effective January 1, 2020, California consumers have specific privacy rights governed by the CCPA. Subject to certain exceptions, these rights include:
Right to Request Information
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
Right to Delete
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
Right to Opt Out
You have the right to opt out of the sale of your personal information. Or by making a request to Customer Service (email@example.com).
Exercising CCPA Rights
You or an authorized agent may submit a request to enact any of the above rights. To submit a request under the CCPA, please call or e-mail Customer Service (firstname.lastname@example.org).
In order for us to process the request, we first need to verify your identity as one of our consumers, or that you are a person duly authorized to make the request on behalf of one of our consumers. As a consumer, you will be required to provide your name, mailing address, e-mail address, and phone number. Authorized agents will be required to provide this information about the consumer who is the subject of their request and information that demonstrates their authority to submit the request on behalf of the consumer. We will then compare the information provided against our records. We may require additional information to verify your identity before responding to a CCPA rights request. We reserve the right to only respond to verifiable consumer requests. If we cannot verify your identity, you will receive an e-mail explaining that your identity could not be verified. We will only use the personal information you provide in a verifiable consumer request for the purpose of verifying the requestor’s identity or authority to make the request.
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
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